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Help – System requirements

System requirements for the repair and maintenance information

  • PDF reader (e.g. Adobe Acrobat Reader)
  • Operating system: Windows 10 or later is recommended (Please note that ODIS has other system requirements)
  • Web browser: Microsoft Edge, Mozilla Firefox (with other browsers some of the functions used cannot be used or can only be used with limitations)

System requirements for the Offboard Diagnostic Information System diagnostic software

The Offboard Diagnostic Information System diagnostic software is a program which supports an SAE J2534-compliant interface (diagnostic interface). This software allows you to perform diagnostic work on the TGE.

During vehicle diagnostics, you also have access to the following information:

  • Vehicle data
  • Repair manuals
  • Circuit diagrams

This information is available exclusively in the diagnostic software during an active diagnostic session.

The following requirements must be met for operation of the Offboard Diagnostic Information System Service diagnostic software:

  • Operating system:Microsoft® Windows 10 (64 Bit) with Microsoft Edge, Mozilla Firefox
  • CPU: at least 1 Ghz, recommended: 2 GHz dual core processor
  • RAM: at least 2 GB, recommended: 4 GB + activated virtual memory
  • Hard drive: at least 15 GB free memory (per brand approx. 4 GB basic + 1 GB per language installed) in NTFS file system
  • Graphics: at least 800 x 600, recommended: 1024 x 768
  • Miscellaneous:
    • one free USB port for the diagnostic interface
    • Online connection
    • Libraries (DLL) for Microsoft Visual Studio 2010

The following VAS diagnostic interfaces are supported:

  • VAS 6154 (Wi-Fi compatible) (Windows 10)
  • VAS 6154A (Wi-Fi, LAN, USB compatible) (Windows 10)

In addition to the indicated VAS diagnostic interfaces, other SAE J2534-compliant diagnostic interfaces are supported by the Offboard Diagnostic Information System.To start up, the relevant box should be connected with the diagnostic tester via the USB port and the appropriate driver software installed.Administrator rights are required for software installation.

The PassThru devices (VCI) with SAE-J2534 conform interface used must be validated for communication with the ODIS Service.Information as to whether the device used is already validated can be requested from the respective manufacturer of the PassThru device.No support can be guaranteed by ODIS Service for PassThru devices that are not validated.


Password security

The password rules have been adapted in the Volkswagen Group. The password is valid for all applications, e.g. Offboard Diagnostic Information System and GeKo.

When choosing a password, the following minimum requirements must be met:

  • at least 10 characters
  • at least three of the following four character categories: upper-case letters, lower-case letters, numbers, special characters {!@#$%&/=?_.,:;\-}
  • maximum of two identical characters in succession

You must use the following link in order to be able to change your password every 90 days:
To log in, use the "Login with Global User ID" selection window.