Important information for the German market: The simplified changeover process from the dealer portal to the GRP will be discontinued on 01.05.2024. Erstes Anschreiben zur GRP-Migration Migrations that have not yet been completed must go through the rules process. To do so, please contact support@dx.one.gmbh.

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Information on use of the product

Data protection notice:

The user is responsible for adhering to the valid regulations for the respective market and the further local, legal requirements and provisions when handling personal data.

In particular, data from erWin must not be processed if there is no order for the vehicle.

When making inputs in free text fields, you must make sure that no personal data is entered.

Personal data refers to all information which relates to an identified or identifiable natural person (affected party).

Personal data includes, e.g. any data relating to motor vehicle use which is linked to a VIN/motor vehicle registration number, and

  • is relevant in the context of workshop repairs, guarantee or warranty services or product liability, or must be available for safe operation of the vehicle.
  • Comfort settings affect, e.g. seat adjustment, preferred radio station, air conditioning setting, navigation data, e-mail/SMS contact details etc.

Use of service documentation and vehicle information

All forms of transmission, distribution or copying as well as use for a purpose other than that intended or that does not serve the purpose of interoperability are prohibited.

Exception: Copies/printouts for internal company use are permitted without written approval from the copyright holder in so far as these serve an internal purpose. Internal company use in this context means use within the company with an identical company number.


Please observe the warning information.

Explanation of symbols:

DANGER
Texts with this symbol indicate dangerous situations which will cause death or serious injury if they are not observed.

WARNING
Texts with this symbol indicate dangerous situations which can cause death or serious injury if they are not observed.

CAUTION
Texts with this symbol indicate dangerous situations which can cause minor or moderately severe injury if they are not observed.

NOTE
Texts with this symbol indicate situations which can cause damage to the vehicle if they are not observed.

Texts with this symbol contain additional, useful information.

Before carrying out all assembly and repair work, always read the safety instructions of the respective information media.


Open recall or workshop campaigns are not shown in MAN erWin. This information is available on the MAN Service Portal.

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