In the period from 17.12.2023 to 17.12.2023 from 01:00.00 to 05:00.00 (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

in the period from 17.12.2023 to 17.12.2023 from 17:00:00 to 18:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

During the time between 14.12.2023 and 14.12.2023 between 19:00:00 and 19:20:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

Release WS 31.2 is live – you will find version information in: System updates.

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Contact

Questions on MAN erWin

If you have any questions on processes or contents, please contact the MAN service hotline. It is available around the clock in German and English:
Telephone number (national): +49 89 1580 7888
Telephone number (international): 0080020212223
E-mail: ehd@man.eu

Technical enquiries on repairs and diagnostics

If you have any general or specific questions relating to your vehicle, or questions on diagnostics of your TGE, please contact the MAN Service Portal technical support department. To do so, please log in to the MAN Service Portal and select the menu item "Support". This is where you will then find access to the Service Support Desk under "Technical repair query".

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