Dear erWin Customer,

During the time between 11.02.2023 and 12.02.2023 between 20:00:00 and 05:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

in the period from 05.02.2023 to 05.02.2023 from 06:00:00 to 17:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

please accept our apologies for the inconvenience.

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Contact

Questions on MAN erWin

If you have any questions on processes or contents, please contact the MAN service hotline. It is available around the clock in German and English:
Telephone number (national): +49 89 1580 7888
Telephone number (international): 0080020212223
E-mail: ehd@man.eu

Technical enquiries on repairs and diagnostics

If you have any general or specific questions relating to your vehicle, or questions on diagnostics of your TGE, please contact the MAN Service Portal technical support department. To do so, please log in to the MAN Service Portal and select the menu item "Support". This is where you will then find access to the Service Support Desk under "Technical repair query".

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