Questions & Answers

Do you have any questions? Here you will find the answer!

1. What costs do I incur by using erWin?
The costs for erWin depend on the desired access period. You have the possibility of booking access to all online service information for either one hour, one day, one week, one month or one year.

2. The document can be opened, but only one page can be read.
With older versions of the Acrobat Reader, there may be problems in reading the documents. Please install the latest version of the Acrobat Reader This is available free of charge.

3. Can I also use erWin with other browsers?
The erWin Web Shop was optimised for Microsoft Internet Explorer. See also System prerequisites.

4. Will the order range of erWin be expanded in future?
The erWin online site is not yet complete. New documents are being added continuously.

5. System prerequisites
System prerequisites

6. How long does it take between ordering and activation?
The flat rate is activated immediately after it has been successfully booked in the shopping cart.

7. Other terms for MAN products and content

Different terms may be used on MAN erWin than those used on the MAN After Sales Portal. Here you can find the synonyms for the ASP:

MAN erWinMAN After Sales Portal
Repair guidelinesRepair manuals (including body repair)
Maintenance handbooks (IGG)Maintenance instructions
Repair guidelines for paintworkRepair manual for paintwork
Emission dataEnvironmental sustainability test
Circuit diagrams / installation locationsCircuit diagrams


Info