Important information for the German market: The simplified changeover process from the dealer portal to the GRP will be discontinued on 01.05.2024. Erstes Anschreiben zur GRP-Migration Migrations that have not yet been completed must go through the rules process. To do so, please contact

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Questions & Answers

Do you have any questions? Here you will find the answer!

1.How much do I have to pay to use erWin?
erWin’s costs depend on the desired access duration.You have the option of requesting access to Online service information either for one hour, one day, one week, one month, or one year.

2. The document can be opened, but only one page can be read.
With older versions of the Acrobat Reader, there may be problems in reading the documents. Please install the latest version of the Acrobat Reader This is available free of charge.

3. Can I also use erWin with other browsers?
The erWin Web Shop was optimised for Microsoft Internet Explorer. See also System prerequisites.

4. Will the order range of erWin be expanded in future?
The erWin online site is not yet complete. New documents are being added continuously.

5. System prerequisites
System prerequisites

6. How long does it take between ordering and activation?
The flat rate is activated immediately after it has been successfully booked in the shopping cart.

7. Other terms for MAN products and contents

MAN erWin may use different terms to those used on the MAN Service Portal. Here is a list of the synonyms for the MAN Service Portal:

MAN erWinMAN Service Portal
Workshop ManualsRepair instructions (including body repairs)
Maintenance Manual (MM)Maintenance instructions
Paintwork manualPaintwork repair instructions
Exhaust emissions test dataEnvironmental compatibility check
Current flow diagrams/fitting locationsCircuit diagrams