Questions & Answers
Do you have any questions? Here you will find the answer!
erWin’s costs depend on the desired access duration.You have the option of requesting access to Online service information either for one hour, one day, one week, one month, or one year.
2. The document can be opened, but only one page can be read.
With older versions of the Acrobat Reader, there may be problems in reading the documents. Please install the latest version of the Acrobat Reader This is available free of charge.
3. Can I also use erWin with other browsers?
The erWin Web Shop was optimised for Microsoft Internet Explorer. See also System prerequisites.
4. Will the order range of erWin be expanded in future?
The erWin online site is not yet complete. New documents are being added continuously.
5. System prerequisites
System prerequisites
6. How long does it take between ordering and activation?
The flat rate is activated immediately after it has been successfully booked in the shopping cart.
7. Other terms for MAN products and content
Different terms may be used on MAN erWin than those used on the MAN After Sales Portal. Here you can find the synonyms for the ASP:
| MAN erWin | MAN After Sales Portal |
|---|---|
| Repair guidelines | Repair manuals (including body repair) |
| Maintenance handbooks (IGG) | Maintenance instructions |
| Repair guidelines for paintwork | Repair manual for paintwork |
| Emission data | Environmental sustainability test |
| Circuit diagrams / installation locations | Circuit diagrams |