Dear erWin Customer,

During the time between 11.02.2023 and 12.02.2023 between 20:00:00 and 05:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

in the period from 05.02.2023 to 05.02.2023 from 06:00:00 to 17:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

please accept our apologies for the inconvenience.

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Questions & Answers

Do you have any questions? Here you will find the answer!

1.How much do I have to pay to use erWin?
erWin’s costs depend on the desired access duration.You have the option of requesting access to Online service information either for one hour, one day, one week, one month, or one year.

2. The document can be opened, but only one page can be read.
With older versions of the Acrobat Reader, there may be problems in reading the documents. Please install the latest version of the Acrobat Reader This is available free of charge.

3. Can I also use erWin with other browsers?
The erWin Web Shop was optimised for Microsoft Internet Explorer. See also System prerequisites.

4. Will the order range of erWin be expanded in future?
The erWin online site is not yet complete. New documents are being added continuously.

5. System prerequisites
System prerequisites

6. How long does it take between ordering and activation?
The flat rate is activated immediately after it has been successfully booked in the shopping cart.

7. Other terms for MAN products and contents

MAN erWin may use different terms to those used on the MAN Service Portal. Here is a list of the synonyms for the MAN Service Portal:

MAN erWinMAN Service Portal
Workshop ManualsRepair instructions (including body repairs)
Maintenance Manual (MM)Maintenance instructions
Paintwork manualPaintwork repair instructions
Exhaust emissions test dataEnvironmental compatibility check
Current flow diagrams/fitting locationsCircuit diagrams


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