In the period from 07.10.2023 to 08.10.2023 from 19:00:00 to 04:00:00 (UTC-0) erWin may be temporarily restricted or not available at all due to maintenance work/system adjustments.

During the time between 27.09.2023 and 27.09.2023 between 17:00:00 and 19:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

in the period from 01.10.2023 to 01.10.2023 from 16:00:00 to 17:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

in the period from 26.09.2023 to 26.09.2023 from 18:00:00 to 21:00:00 (UTC-0), ELSAPro is not available due to maintenance work/system adjustments. This affects some functions implemented in erWin (e.g.: vehicle identification, vehicle data, field measures, repair and maintenance information)

Important information: Changeover of the user login for ODIS Service to the Group Retail Portal

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Products and services

Vehicle diagnostics

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erWin helps you when performing vehicle diagnostics by providing the necessary software and data. You are provided with detailed instructions on how to repair a vehicle.

erWin also offers additional flat rates with different functional scopes. You can choose these according to your needs in a product comparison.

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Password security

The password rules have been adapted in the Volkswagen Group. The password is valid for all applications, e.g. Offboard Diagnostic Information System and GeKo.

You must use the following link in order to be able to change your password every 90 days: https://grp.volkswagenag.com/login/login_de.html
To log in, use the "Login with Global User ID" selection window.

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