Products and services

Vehicle diagnostics

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Device type



erWin helps you when performing vehicle diagnostics by providing the necessary software and data. You are provided with detailed instructions on how to repair a vehicle.

erWin also offers additional flat rates with different functional scopes. You can choose these according to your needs in a product comparison.

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Password security

The password rules have been adapted in the Volkswagen Group. The password is valid for all applications, e.g. Offboard Diagnostic Information System and GeKo.

When choosing a password, the following minimum requirements must be met:

  • at least 10 characters
  • at least three of the following four character categories: upper-case letters, lower-case letters, numbers, special characters {!@#$%&/=?_.,:;\-}
  • maximum of two identical characters in succession

In order to be able to change the password every 90 days, you must log in via the following link: https://dealerportal.vw-group.com/login/login_de.html
To log in, you must choose the option "Login with Global User ID".

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