Important information for the German market: The simplified changeover process from the dealer portal to the GRP will be discontinued on 01.05.2024. Erstes Anschreiben zur GRP-Migration Migrations that have not yet been completed must go through the rules process. To do so, please contact support@dx.one.gmbh.

During the time between 11.05.2024 and 12.05.2024 between 19:00:00 and 04:00:00 (UTC-0) erWin is not available due to maintenance work/ system modifications.

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Contact

Questions on MAN erWin

If you have any questions on processes or contents, please contact the MAN service hotline. It is available around the clock in German and English:
Telephone number (national): +49 89 1580 7888
Telephone number (international): 0080020212223
E-mail: ehd@man.eu

Technical enquiries on repairs and diagnostics

If you have any general or specific questions relating to your vehicle, or questions on diagnostics of your TGE, please contact the MAN Service Portal technical support department. To do so, please log in to the MAN Service Portal and select the menu item "Support". This is where you will then find access to the Service Support Desk under "Technical repair query".

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